Fluor has been notified of fraudulent communications, including invoices and orders for goods/materials, sent from impostors via email, phone, fax or mail, to Fluor's clients and vendors.
These fraudulent communications may include fake invoices, quotation requests or orders for goods and materials. In some cases, a request to update bank account information may be presented through a fraudulent communication.
The imposter may impersonate a known stakeholder by using an email address that is similar or “spoofed”, a fake letterhead, or a company executive’s name.
These are FRAUDULENT communications.
- Check the email address.
The email may not be from Fluor, even if the email address contains the word “Fluor.”
Examples include “@fluorusa.biz", "@fluorgroup.ca” and “fluorscorp-us.com.”
Fluor does NOT send any emails from generic email addresses
such as “@gmail.com” or “@engineer.com.”
Fluor only uses email addresses ending in “@fluor.com.”
However, a “@fluor.com” email address is not enough to guarantee that the communication is legitimate.
- Verify the requestor’s identity via alternate and verifiable contact information.
Do NOT use the contact information from the questionable communication, as it may also be false.
Make positive contact via phone or email using the original phone number/email on file if possible.
If you receive a suspected fraudulent communication, you can report it to the Federal Trade Commission (FTC) Scams & Rip-offs Reporting at firstname.lastname@example.org. Be sure to include the full email header.
If you think you have been scammed, please file a complaint with the FTC at www.ftc.gov.
You can also report the fraud to the FBI at www.fbi.gov.
Contact Fluor if you suspect a fraudulent invoice communication.